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Office 365 Home Subscription Issue, No Email Received when adding new users

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So bought this Office 365 Home about few months ago, now I would like to give my brother and mother 2 of the subscription for their laptop, registered them and they never get the email from Microsoft for them to register. I have checked their SPAM folder and everything else nothing came out from Microsoft.

Please anyone help

Thanks


I can't add Calendar events in Outlook 2011 Mac and have them sync in Office 365

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I have had Outlook 2011 and the whole Office suite on my Mac, and recently upgraded to Mavericks OS.

I set up Office365 account and am using it at times, and have also synced it with my iOS phone

I want to add calendar events within Outlook 2011 that will sync with Office365 and my phone.

My Outlook does have the Onmicrosoft folder and Calendar display in my Calendar section, and when I create an item in Office365 it displays in Outlook 2011 and on my phone. How do I:

1. Create calendar items in Outlook 2011 that sync to O365 and my phone?

2. Create events on my phone that sync to O365 and Outlook 2011?

I cannot sync Outlook 2011 Mac calendar or contact to Office365

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My iPhone works fine, but my Mac Outlook won't add calendar events or contacts to Office365.  (My iPhone works fine sending contacts and events to Office365 and Outlook 2011 downloads those events and contacts)
 
 I have updated to the latest version of Outlook 2011 in July.  In Outlook, when I create new items in my calendar or contacts, they are created locally.  I thought I had it set up correctly.  I have screenshots of my Outlook settings below, but basically:
 
1. I turned off all sync services
2.I turned on Calendar sync, selected On My Computer (the top account) and Onmicrosoft (below), and for Outlook filter to add new items to, I selected Onmicrosoft/Calendar
3. I did the same with Contacts
4. When I exited, it said "You have turned on Sync Services"
 
Note my Calendars "On My Computer" are above "Onmicrosoft"
Same for my contacts.

Cannot download Office 365 University at my Macbook Pro

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I have purchased office 365 University and I am trying to download them and install them in my newly purchased Macbook Pro retina. The problem is that the download never starts. I press install and takes me to a blank page but it never downloads the document. I tried downloading from other browsers as well and it says it didn't find the server or something like this. I tried downloading it in another PC but it wouldn't work because it was Windows. What can I do? Please help!!

Power Query and Pivot for Microsoft 365 Pro Plus for MAC

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I have a subcripción Pro Plus for Office 365 which I paid to explore the use of BI tools. PIVOT and POWER QUERY I have installed without problems on a PC. However, I do not know how to install add-ins both on a Mac (MacBookPro, OS X Maverick).

Office365: Unable to see/use a shared calendar with Calendar.app on OS X (10.9)

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Me any my colleagues weren't able to create an additional shared calendar (for vacations), that we can access (read/write) in Apple's Calendar.app on OS X 10.9.

We tried all this:

  • Shared calendar with colleagues in web interface → Calendar doesn't show up in Calendar.app, entries only possible in web interface
  • Made Calendar public and subscribed to the .ics link provided → Calendar shows up, but isn't editable, also it's technically public, which is not ideal for a business calendar
  • Setting up delegates in Calendar.app gives access to main calendar of that person, we only want access to an additional calendar

Right now, our workaround is to use two settings combined. The additional calendar is shared with the colleagues so they can enter data – but only in the web interface. We also made it public and subscribed to the .ics, so it shows up in Calendar.app – but is not editable.

Ist there any way to accomplish this in a better less public way?

best regards,

Fabian Bolte

When is Office 365 going to get easier for Mac Users???

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I am the Admin on Office 365.  All I want to do is run a report of all active licensed users by license type.  It would be nice if this report could also have some other information, like last accessed date.  It would also be nice if the report could be downloaded to Excel.  You cannot run this report from the administrative portal.  You cannot run powershell on a Mac.  How do I run this SIMPLE report?

Mac Outlook 2011 Shared Account access

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I am setting up a client with Office 365 Small Business Premium on a new Mac. The user is a member of four Shared Mailboxes. On the PC version, Outlook 2013 detects his account having Full Access to these Shared Mailboxes and adds them to Outlook for him automatically. The Mac version of Outlook 2011 does not seem to automatically add the accounts. So I went to "Tools -> Accounts... -> Advanced... -> Delegates -> People I am a delegate for" in Outlook 2011 on the Mac and then manually added the four Shared Mailboxes.

It worked fine for the first Shared Mailbox and it appears correctly in the left column and it downloaded the mail fine. The second, third, and fourth accounts don't appear, however. Upon adding them, Outlook 2011 displayed a pop-up for each of the four Shared Mailboxes prompting me to allow the Autodiscover settings. I clicked "Allow" on all four prompts, but it only added the first Shared Mailbox. How can I force Outlook 2011 to see the other three Shared Mailboxes?


Random "Account XYZ is disconnected" alert error and incredibly poor MS support

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Has anyone been able to resolve random disconnects using Outlook 2011 and Office 365?

The title of the error is "Account XYZ is disconnected" and the body of the alert is along the lines of

"To fix the issue, close Outlook and then in your browser, sign in to your Microsoft Online Services account at https://autodiscover-s.outlook.com/owa/XYZ.com, and complete any tasks required. Open Outlook again"

Following the steps yields no required tasks in the portal. Re-opening Outlook doesn't necessarily fix the problem. The unfortunate thing with tho problem is it does not look like Office 2011 for Mac can resolve this, so you need to keep quitting the app and restarting. Presumably there is some bad network call that is returning and error, but the app is too dumb to work around it.

In addition, there can be random times where it suddenly is "Not Connected", but I did not receive the alert. 

The incredibly inept support people have had me do everything from create a new profile, re-install the app, re-install, using the version from the portal, turn on error logging, run diagnostics. I would not have minded doing them if it concludes to a solution. However, it does not. And then when I get a new support person ... guess what steps they want me to do again?

At first they told me I was the only person to have this problem consistently. Until I Googled and sent them different links to people also reporting this issue.

The joke of product support lately has said they will resolve this ASAP, but then disappeared. 

I reported this issue back in April. 

Anyone have a clue as to if there is a remedy to this? Or is this just time to save money and dump this service and Microsoft products?

Error code:0x80048823

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I have just installed 365 and when i try to sign in I get 

Error code:0x80048823 pop up under my attempt to sign in. please help.

I can't add account in my Outlook

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I've been trying to add Exchange Account in my Outlook. However, the application crash and not responding every time. I've tried to uninstall Office 365 and reinstall again. But it doesn't work at all.

Is there anything I can do? I'm using OSX 10.9.4

Thank you

Pasting CSV data into web-based Excel ("Excel Online") on 365 doesn't work; no prompt to "format"

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Closest I get is with firefox... at least every newline (not crlf) starts a new row.  Safari and Chrome paste all lines of data into A1.

 

But, even in firefox, the CSV data fills only the first column... like Excel, but Excel gives me a formatting option, where I can tell it the data is separated by commas.

 

And, no, I can't put it into a CSV file, as Excel doesn't like those coming from Mac/Unix, as they use newlines, rather than the CRLF's DOS uses (and defaults to thinking spaces are the data separators rather than commas).  I've used the "paste" in Excel for years to overcome this problem, but Excel Online won't allow me to tell it the format of the pasted data as Excel does.

 

There is a menu function "Paste Formatting", but that is disabled, as Mac doesn't allow web pages direct access to the clipboard (the user must paste).

Microsoft Word no longer opens

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Hello,

I've had Microsoft 365 for around 6 months, I have the business package with all of the Microsoft programs and use each one on a daily basis. Word has stopped opening and I have to edit everything online which is really poor.

This is the second time this has happened. I left it a day or two last time and Word opened again as normal. I have had this problem for around a week now. 

This needs to be sorted so i can actually get some work done!

Thanks,

Nikki

Moving files in OneDrive for Business

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I feel pretty dumb having to ask such a basic file management question, but here goes...

I have looked everywhere but I can't see how to move a file into a new folder.  What at am I missing?

Be gentle :)

Cannot sign in to OneDrive

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This may or may not be a Mac related question, but I am receiving the following error after downloading, installing, and running OneDrive on my Mac: The email address or password is incorrect. Please try again. This is after creating a new Office365 account as we are looking into making the leap.


I tried to do the same on a Windows VM and received similar errors but was never sure which system I was logging into so can't be sure that's not a rabbit hole.


Office 365 - Can't Login from Mac Book Pro

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I saw a user (Echo Mike) posted a similar question but it was never resolved.
While I have successfully logged on and installed Microsoft 365 from a PC, I am unable to on my MacBook Pro.  I am running OS X version 10.7.5 and using Safari (version 6.1.3).  I have a Office Small Business Premium package.

I can navigate to the Microsoft Login page but after I enter my login name and password and hit "sign in" it appears to sign me in but rapidly keeps refreshing or reloading the page (about 7 times) and then logs me off.

Import Outlook for Mac files in Windows Outlook

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Need a solution to Import .olm files to Windows Outlook 2013. I have transferred a folder that is exported from outlook 2011 mac in windows system. The only thing I am stuck into is how to import this folder in outlook 2013. I have found no import option for olm files in outlook 2013. Is there another way to do this import??

Problem receiving email larger than 2MB (with attachment) on outlook 2011.

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I have problem with receiving email with attachment size larger than 2 MB. But previous my outlook is working probably, just that there is some problem recently. Anyone can help? Thx!!!

Resource Calendar sharing in Outlook 2011 for mac

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Hello,

I have been working to implement several shared "resource" calendars in my office, but I cannot seem to get the calendars to show on most users with Outlook 2011 for mac. I can install the calendars on OWA and on several windows machines, but am consistently having trouble with Outlook for mac. 

After I complete the following steps:

- click "open calendar"

- type in "myresourcecalendar@domain.ca"

- click through to okay

I receive the error message "you do not have permission to open this folder, contact "myresourcecalender" for permission"

Am I missing some admin settings that would allow this calendar to be accessed by all users, or is there something else that I can do in the Outlook setup?

Thanks very much!

Outlook 2011 and iPhone don't push mail

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we are on the upgraded platform.


I have a user that uses Outlook 2011 for Mac (14.3.4) and an iPhone (iOS 6.1.3), no other user including those with iPhones and Macs running Outlook 2011 have reported this issue.


Neither of which are 'pushing' mail.  I have tried setting up his account in Apple Mail and Outlook 2010 on a Windows 7 machine and both work.  I do not believe it is an issue with the computer or iPhone, because when I setup the account on a 2nd iPhone and Mac I get the same issue.


In Outlook for Mac the connection lists "All folders are up to date" and "Connected to Exchange"


Does anyone else have any ideas?



 

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