Conversation threads
Since I upgraded to Outlook for the Mac Version 15.3, my messages are no longer kept together for conversations. This does not change when set in the "Arrange by" settings or the "Conversations" button...
View ArticleCan't open other user's shared contacts
In Microsoft Outlook for Mac v 15.3, I am trying to open contacts which have been shared from another user in the same organisation. I have Publishing Editor permission for that user's mailbox and...
View ArticleCan't connect to an Office365 Account
Hi,I'm trying to set up Outlook 2015 for Mac to my corporate exchange account. I've connected lots of other devices to this account (MacMail, Android, iOS) without issue. However, I just cannot get...
View ArticleOnline Archiving and Outlook for Mac
I've installed and activated Outlook for Mac, however, my Online Archive does not show. It displays properly in Outlook 2013 on my PC but no matter how long I leave Outlook for Mac open, the Archive...
View ArticleDefault email signature in shared mailbox needed
Hello-We are new to 365/Exchange. We have 3 different domains- only 7 users. We each use several diffferent email addresses so we created shared mailboxes for each user. here is what I need help...
View ArticleOffice 365 Education for Students activation
Having issues with activating Office 365 on Mac OS X - it continues to say "This account isn't associated with this Office product" or "Sign in failed because the password is incorrect or the sign-in...
View ArticleWorking on multiple documents in OneDrive
Is there a way to open multiple windows in Office 365 so that I can have my online documents open while referring to mail as it is coming in etc... without just opening multiple tabs in my browser?...
View ArticleProblem accessing OWA online and setting up Outlook in Mac
Hi,I am having a couple of problems with Outlook in my Office 365 Education account: 1) I can't sign in to outlook online at https://outlook.office365.com/, I get the following error message:...
View ArticleOutlook for Mac fails to activate
after entering organisational account and password I receive the error "there is a problem with your account. please try again later", however, I can still access mail via 'old' office 2011 outlook...
View ArticleOutlook for Office 365 and ADFS?
Does the new Outlook for Office 365 support setups using ADFS?We use O365 for our enterprise and it is configured to authenticate via ADFS. Upon setting up the new Outlook for Office 365 it redirects...
View ArticleCannot activate Office 365 for small business in Mac
Hi support team,I try to activate my office 365 on my mac, but it said "Sorry, there was a problem while trying to connect to your account. (Error code:0xd000100d)" my account is [Private message is...
View ArticleOutlook 15 for Mac crashes when manually importing Outlook 2011 main identity
Have tried several times to import Outlook 2011 main identity (have to manually point it to the right folder despite being in the default location) and Oulook 15 crashes towards the end of the import...
View ArticleHow can i fix "your computer isn't setup to use restricted permissions in...
Hiplease help me here, i'm working on a mac and in word 2011 and when i try to click file then restrict permissions i get the error message "your computer isn't set up to use restricted permissions....
View ArticleOutlook Mac calendar mishandles "Working Elsewhere" attribute
Outlook on the PC now has an additional possible value for the "Show As" field: "Working elsewhere". This is not supported (and mishandled) in the Mac version.1. Missing feature: this field value...
View ArticleActiovation trouble: Outlook 2014 on Mac OS X 10.10
I receive this error message when trying to activate:"An unknown error has occurred, the error code is: -805302271"I have tried to change langue, date and currency settings to US, but that did not...
View ArticleSkyDrive PRO for Mac
Hi there! I have few simple yes/no questions: 1.) Can you confirm, that at the moment there is no SkyDrive PRO client for Mac computers? 2.) Can you confirm, that at the moment there is no official...
View ArticleActivation error Outlook 2013
The error is Unknown Error 805240834. We tried resetting passwords etc but cannot activate. Is there a workaround?
View ArticleCan I run Office for Mac natively on my MBP and also use one of my downloads...
I run Office for Mac natively on my MBP under Office 365 subscription; I would like to also use one of my downloads to get a copy of Word 2013 and Excel 2013 that I can run on a Parallels 10 virtual...
View ArticleMy password doesn't work since I updated.
I just installed updates to my 365 account and now I get the sign in window for Word, Powerpoint and Excel, but it won't accept my password. Any help?
View ArticleOutlook for Mac 365 - Categories Sync issue
I've installed the new Outlook 365 for Mac and added my Exchange account as new, rather upgrading the prior 2011 one. Everything appears to have synchronized, but still having an issue with...
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