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Why can I not get into my Excel and Word documents on Office 365 for Mac

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I have an Office 365 for Mac Small Business premium account (since Feb this year) and have been using it since then. 

I recently turned the computer off and when I re-booted I was asked to sign in to my account. 

I have tried repeatedly to sign in but keep getting the same error message Error code 0x80000008

I have reset the password but still no joy.


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