Why is it grayed out/not available?
Also, when a message arrives in the inbox, then an option appears to mark it as junk. Also, when one arrives in Junk, you have an option to mark as not junk. However, the option to add safe senders, domains, etc, are not there anymore. What happened?
The marking as junk and marking as not junk, is it stored locally or is it also sent back and stored on the Exchange server?
Thanks for any information that can be provided.