We have a user on Mac version of Outlook using Office 365 for Mac. The application crashed and user can't get it to load. It loads for a few seconds and then crashes again.
We reloaded the software from Office 365 and it still crashes. It is up long enough to see that we still have one email in the outbox (probably has an attachment that is too large).
Is there a way to start outlook in a "Safe" mode or can someone tell me where the outbox is stored on the Mac so we could maybe just delete the file and get rid of the outbound email that way.
Hope this makes sense and I'm in the right place to get an answer.