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activation issues

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Just installed office mac 2011 downloaded from the 365 portal and when clicking sign in to an existing office 365 subscription i get the error sorry, we are having some temporary server issues.  This has been 3 days now and I can see a number of people asking about this dating back to 2013/14 but no answer.  I have activated office 2013 on a windows 8 vm running on this mac today with no problems and using the same account.  I have not gone over the activation count.  any one know a fix.  Mac is 10.10.3

Thanks


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