Hi everyone. I've been having this issue all week, so hopefully I can get an answer here.
I have Office 365 through my University. I have used it before on other computers, and I know that I am able to use it on my Mac as well (Office 2011 is what is actually installed). However, whenever I open up one of the applications such as Word, I am prompted to log on. Fine, no problem. I click on "sign into an existing Office 365 subscription" and get to enter my email. That takes me to a window with 2 options: Microsoft Account, or Work Account.
The problem is that I cannot click on EITHER of these options (but the one I want is Work Account). I have tried with several different mice as well as my trackpad, and nothing will let me click on it. I have tried to use the enter key and that does not work either.
Any ideas?
ps - When I try to open up the Microsoft Office Setup Assistant and click on "sign into an existing Office 365 subscription" I get an error "Sorry, we are having temporary server issues, please try again later." I don't think they are "temporary" if it has been happening all weekend.
Help!
Image: http://imgur.com/FMMh8uU