I want to know why you deleted my ticket without giving an answer!!!
@Hale Huang MSFT Support
I NEED AN ANSWER FOR MY ISSUE, DELETING THE POST WITHOUT GIVING AN ANSWER IS THE NEW BUSINESS STYLE FOR MICROSOFT?
I THINK I NEED TO POST IT ON TWITTER OR FACEBOOK THEN...
YOU MAY NOT UNDERSTAND THE FRUSTRATION OF PEOPLE WHO BOUGHT THE SOFTWARE AND NOT BEING ABLE TO USE IT...