Hi
I am an Office 365 Business Premium user on a Mac. I have the latest Microsoft Outlook app installed on my Mac and I need to open another user's folder and be able to see that user's contacts that are arranged in categories.
I have Publishing Editor permission for that user's contacts. When I open the other user's shared contacts, I am able to see that user's contacts but in a way that is not very useful. I can see the other user's contacts as a long list of contacts and when choosing "Arrange by" --> "Category" I am able to see all the contacts on a long list and by each contact there are different colors indicating that the contact is attached to different categories. What I cannot choose is a way to see all the category lists individually in order to find contacts who belong to specific category lists. The user who shared the contacts with me is able to view all different category groups individually and that feature is not a possibility for the user who opens shared contacts.
We use Outlook for project management across different users where you can create a category group for one projects and you can attach different contacts to that group, but as it seems it is only the user who shares the contact list that is able to view the individual category gropus. When contacts are shared with another users, the information about the categories is shared as well but there is no way to access the individuall category lists and in that way find contact persons belonging to that category.
In Outlook on Windows - it is no problem to open another user's contacts and be able to view all the individual category lists.
I hope someone can help me with my problem.